Your privacy matters to us at BoostBox. This policy explains what information we collect when you use our website, how we use it, how we protect it, and what rights you have over it, in accordance with the Personal Data Protection Law of Saudi Arabia.

Information We Collect

We collect the information you provide when you create an account on the store, complete a purchase, contact us, subscribe to our newsletter, or fill out any form on the website. This information includes:

• Your name, email address, phone number, shipping and billing address, and order details.

We also automatically collect some information when you browse the website, such as your device type, browser, and the pages you visit, through cookies and analytics tools.

You can browse the store in general without needing to register.

How We Use Your Information

We use the information we collect for the following purposes:

• Processing and delivering your orders: we use your data to complete purchases, ship products to you, and keep you updated on your order status.
• Customer service: your information helps us respond to your questions and support requests faster and more accurately.
• Personalizing your experience: we use your data to understand your needs and show you products and content that match your interests.
• Emails: we use your email address to send order updates, and we may send you store news, offers, and new product information. You can unsubscribe at any time through the unsubscribe link at the bottom of any message.
• Improving the store: we analyze usage data to develop the website and improve the shopping experience.

Sharing Your Information

We do not sell, rent, or trade your personal information with any party. We share your data only to the extent needed to provide our services, with the following parties:

• The e-commerce platform our store runs on, to process orders and operate the store.
• Secure payment gateways to process payments. Bank card data is processed in encrypted form directly by the payment gateway, and we do not store full card numbers on our systems.
• Shipping carriers such as Naqel, Aramex, FedEx, and UPS, where we share your name, phone number, and delivery address for the sole purpose of delivering your order.
• Analytics and advertising tools such as Google Analytics and Meta tools, to understand website performance and improve our advertising campaigns.
• Trusted service providers who help us operate the store and are committed to keeping your data confidential.

Cookies

We use cookies to run essential store functions such as the shopping cart and login, and to analyze website usage and improve your experience. You can control cookies through your browser settings, keeping in mind that disabling some of them may affect how the website works.

Protecting Your Information

We apply a set of security measures to protect your personal information, including secure servers, SSL/TLS encryption for transferring all sensitive data, and restricted data access so that only authorized staff can view it.

Your Rights

Under the Personal Data Protection Law, you have the right to:

• Request access to the personal data we hold about you.
• Request its correction if it is inaccurate.
• Request its deletion unless we are legally required to keep it.
• Withdraw your consent to marketing messages at any time.

To submit any request, contact us using the details below.

Data Retention

We keep your personal information for as long as needed to provide our services, fulfill your orders, and meet legal requirements. After that, it is securely deleted or anonymized.

Changes to This Policy

We may update this privacy policy from time to time. Any change takes effect from the date it is published on this page.

Contact Us

For any question about your privacy or to submit a request about your data: